Our Money-Back Policy
At Postbird, we are committed to reliability and on-time delivery. Our money-back guarantee is a promise to you: if we do not deliver your document to the postal company within the specified period, we guarantee a refund of the amount paid.
I was a little hesitant because of some mixed reviews but when I contacted customer service I received quick and friendly answers to my questions, which made me change my mind anyway. Very happy about it because my registered letter was printed, sent and delivered within the promised time and I also received the Track & Trace code automatically. I can highly recommend Postbird!
How it Works:
Validity
This guarantee applies when Postbird is responsible for delays in transferring your document to the postal company.
Exceptions
Please note that this guarantee does not cover the delivery times of the postal company itself. Our responsibility ends once your letter is delivered to the postal company.
Claim Proces
If you qualify, your refund will be processed quickly and without hassle. Your satisfaction is always our top priority.